Sales & Delivery

When placing your order please double check your personal information at the checkout before proceeding to payment and finalizing your order. Once the order is placed you will not be able to edit that information. Also, please check your order details and the “ship to” address (if different from your residential address). We only accept orders online, we will not accept order by email or by phone.

We offer free shipping on all orders within the continental United States. Our standard handling time is 1–2 business days, though it may be longer during peak periods such as the oliday season. Orders are shipped via FedEx, and you will receive an email confirmation once your order has been processed and shipped.

Shipping to Alaska, Hawaii, and Puerto Rico is available but subject to an additional fee. This cost is calculated per item and will be shown during checkout.

Please note that we cannot ship to P.O. boxes or APO/FPO/DPO addresses. We do our best to ensure timely delivery, but delays may occur due to weather conditions or other events beyond our control. We will keep you informed about the status of your order throughout the process.

We accept payments via Shopify Payments and PayPal.

Through Shopify Payments, you can use all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Klarna is also available at checkout, allowing you to split your purchase into interest-free installments if eligible.

Shopify Payments provides a secure and seamless checkout experience without redirecting to a third-party service. All transactions are processed in USD.

If you are not satisfied with the purchase you must return the product in unused condition and packaged in its original packaging within 30 days from delivery date. Return shipping is the responsibility of the customer. Your refund will be processed when the product has been examined by our RMA staff. You can find more detailed information here: Warranty and Returns.

All the information we ask for when you place your order is essential for us to process your order and keep you informed. We do not sell, rent or otherwise pass on any personal data to other parties. You can find our full Privacy Policy here.

Arozzi has put effort into making the specifications and descriptions as accurate as possible. However, Arozzi does not warrant that said descriptions/specifications or any other content of this site is error-free. If you have any questions before your purchase which is not answered by the current information you can contact us via our contact page.